Â鶹ÊÓƵ

The purpose was to assess whether Â鶹ÊÓƵ uses, and is equipped to use, the most appropriate digital technologies to achieve its objectives under constrained conditions and whether it has put in place appropriate measures to mitigate and manage risks to populations and operations resulting from the use of digital technologies in constrained environments.

The evaluation concluded that:

• The use of digital technologies has increased Â鶹ÊÓƵ¡¯s effectiveness, efficiency and adaptability in constrained environments, and digital technologies have had a general positive effect for the people served by Â鶹ÊÓƵ.
• Â鶹ÊÓƵ has developed a solid base of policies and processes regarding the development of digital technologies and has made continuous efforts to enhance data protection and cyber-security across the organization.
• There remain some fundamental challenges to the digital transformation of Â鶹ÊÓƵ, including fragmented governance and responsibilities, unresolved tensions between centralized technology services and the needs of country operations, and the requirement for greater investment in human resources.
• Â鶹ÊÓƵ¡¯s rapidly expanding use of digital technology and processing of data are at risk of failing the people it serves by not including them meaningfully in technology choices and by shifting risks to them, especially in constrained environments.
• Â鶹ÊÓƵ has demonstrated a robust strategic commitment to its digital transformation, focusing on operational efficiency. This needs to be matched by an equal focus on protection and clear internal and external positioning on the responsible use of digital technology and data.